Official Policy & Governance

Privacy Policy & Data Protection

Meta Business Suite · Facebook Ads Compliance · Direct Weaver Initiative

Effective Date: September 04, 2026 · Location: Jakkampatti, Tamil Nadu, India

At a Glance: Our Privacy Commitment

At Noole (operating at https://nooleshop.in), we work directly with 10+ weaver families in Jakkampatti, Tamil Nadu, delivering pure cotton and semi-silk powerloom and loom sarees straight to buyers. This policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our Facebook & Instagram ads, engage with us on WhatsApp, or purchase our sarees.

Zero spam or selling of personal customer data
Meta Pixel transparency & ad opt-out controls
One-tap WhatsApp User Data Deletion requests

1. Data Controller & Business Identity

This website and brand are operated under the name Noole ("Noole", "we", "us", or "our"). We operate directly with 10+ weaver families in Jakkampatti, Tamil Nadu, India, delivering quality cotton and semi-silk sarees directly from local looms without intermediate distributors.

  • Brand Name: Noole
  • Operating Location: Jakkampatti, Tamil Nadu, India
  • Official Website: https://nooleshop.in
  • Official WhatsApp Support: +91 90255 02636

2. Information We Collect

We collect information strictly required to fulfill your orders, provide customer assistance, and ensure smooth delivery:

A. Information You Voluntarily Provide

When you initiate an order or message us via WhatsApp, we collect:

  • Full Name of the customer and recipient
  • WhatsApp Contact Number and Mobile Number
  • Complete Delivery Address (Door No, Street, Landmark, City, State, PIN Code)
  • Payment Reference Details (UPI Transaction Reference ID / screenshot)

B. Information Automatically Collected

When you browse nooleshop.in, standard technical data is logged:

  • Internet Protocol (IP) address and approximate regional location
  • Browser type, operating system, and device identifiers
  • Referring traffic source (e.g., Facebook, Instagram, Google, Direct)
  • Pages viewed, interaction timestamps, time spent, and scroll activity

3. Meta (Facebook / Instagram) Pixel & Cookies Disclosure

In compliance with Meta Business Tools Terms and advertising standards, we disclose that our website integrates the Meta Pixel (Pixel ID: 2926755671022198) provided by Meta Platforms, Inc.

How Meta Pixel Operates on Our Site:

  • Event Measurement: Tracks actions such as PageView, ViewContent (viewing specific sarees), and Contact (clicking to WhatsApp).
  • Campaign Optimization: Enables us to evaluate the efficiency of our Facebook and Instagram ads and reach customers interested in quality sarees.
  • Custom & Lookalike Audiences: Helps deliver announcements regarding new saree releases to interested visitors.

How to Control or Opt-Out of Meta Personalized Ads:

You can manage your personalized ad settings or opt out via:

4. Purpose and Legal Basis of Processing

We process your data strictly under lawful principles:

  • Order Fulfillment: To pack and dispatch sarees direct from Jakkampatti looms and generate courier tracking details for our daily 6:00 PM IST dispatch batch.
  • Customer Communication: To share official AWB tracking links, verify UPI payments, and answer saree inquiries via WhatsApp.
  • Security: To protect against fraudulent orders and maintain stable site operation.

5. Data Sharing and Third-Party Disclosures

We never sell, rent, or trade your personal contact information to third-party telemarketers or data brokers.

Data is shared only with trusted operational services:

  • Logistics Partners: Courier companies (DTDC, Blue Dart, Delhivery, India Post) to execute doorstep parcel delivery.
  • Communication Services: WhatsApp / Meta Platforms to enable direct customer messaging.
  • Hosting Infrastructure: Cloud hosting networks (Cloudflare) with secure SSL encryption.

6. User Data Deletion Instructions (Meta Compliance)

In accordance with Meta Platform policies and global data privacy standards, users can request the deletion of their personal information from our records at any time.

User Data Deletion Callback & Request DeskTurnaround: 48–72 Hours

If you wish to erase your contact numbers, addresses, or messaging history from our systems, follow these simple steps:

  1. Click "Request Data Deletion via WhatsApp" below or message +91 90255 02636.
  2. Provide your registered Name and WhatsApp Phone Number.
  3. Our support desk will verify and permanently delete your records within 48 to 72 business hours, sending you a confirmation upon completion.
Request Data Deletion via WhatsAppWhatsApp desk: +91 90255 02636

7. Cookies Policy

We use standard cookies to ensure website functionality, analyze aggregate visitor traffic, and support Meta Pixel advertising attribution. You can disable cookies in your browser settings at any time.

8. Data Security and Retention

All communications are encrypted via 256-bit SSL in transit. We retain order and address records only for the period required to complete shipment, handle warranty/support queries, and comply with tax regulations.

9. Contact & Grievance Desk

Noole Client Care Desk

Brand: Noole

WhatsApp / Support: +91 90255 02636

Website: https://nooleshop.in

Working Hours: Mon – Sat: 9:00 AM – 8:00 PM IST

Origin: Jakkampatti, Tamil Nadu, India

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© 2026 Noole · Jakkampatti, Tamil Nadu · Direct from Weavers